Legal Notices

I. Platform Information

Website: https://roomvibenow.com

The website offers online sales of furniture products intended for consumers in the United Kingdom.

All prices include UK VAT (20%) and applicable duties.

The DDP (Delivered Duty Paid) method applies, with no additional fees required upon receipt.

II. Shipping and Logistics

Address: 1840 W THOMAS RD APT 17, PHOENIX, AZ 85015-6163, US

Carriers: DHL, FedEx, UPS

Shipping time: 1 to 3 working days after payment confirmation.

Estimated delivery time: 8 to 16 working days, depending on customs clearance and transport conditions.

All packages are shipped from the United States with full tracking provided.

III. Taxes and Customs Duties

Prices displayed include applicable duties and UK VAT (20%).

Each shipment includes a commercial invoice and the necessary documents for customs clearance.

Packaging and labeling comply with UK and EU standards.

The DDP model ensures no additional actions or payments are required from the user upon receipt.

IV. Right of Withdrawal and After-Sales Service

In accordance with UK consumer protection laws, the right of withdrawal can be exercised within 14 working days after receipt of the product.

Details are specified in the Return, Refund, and Exchange Policy page.

V. Payment and Data Security

Payments are processed via a platform compliant with PCI-DSS standards.

No credit card information is stored.

The website uses the HTTPS (TLS) protocol to secure data transmission.

Data processing complies with GDPR and is limited to what is necessary for orders and services.

VI. Contact Information

Address: 1840 W THOMAS RD APT 17, PHOENIX, AZ 85015-6163, US

Phone: +1 (315) 956-8236

Email: support@roomvibenow.com

Hours: Monday to Friday, 9:00 AM to 12:30 PM and 2:00 PM to 6:00 PM (CET)

VII. Applicable Law and Dispute Resolution

Disputes will first be addressed through amicable means.

If unresolved, they will fall under the jurisdiction of the competent courts in the United Kingdom.

Transactions are governed by UK law and European regulations.

VIII. Representative Under Article 27 of GDPR

A representative in the European Union has been designated to handle requests related to access, rectification, deletion, or restriction of data processing.

Contact: support@roomvibenow.com

Requests will be processed during business hours.